Ana Mitic is currently a Technical Support Agent at Hyperoptic, a position held since October 2025. Prior to this role, Ana worked as a Customer Service Agent at the same company. Experience also includes serving as a Service Desk Agent at ICL Group from January 2022 to July 2022, where responsibilities involved assisting clients with various technical issues, including password resets and hardware problems. From July 2022 to February 2024, Ana held the position of Digital Community Liaison Officer at the International Rescue Committee, focusing on program and digital community engagement. Ana Mitic is pursuing a Bachelor's degree in Ukrainian Language and Literature at Filološki fakultet, with an expected graduation in 2025.
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