Ben U'Ren is an accomplished Head of Service Transformation with over 31 years of experience in driving industry success through exceptional service delivery and strategic service management. Currently serving as the Head of Service Management at Hyperoptic, Ben previously held key roles in organizations such as Forsters LLP, Prudential Assurance, and Lloyds Bank, where they managed complex projects and transformed service delivery processes. Known for building strong relationships and fostering teamwork, Ben's expertise spans multiple sectors, including finance, insurance, and law, with a strong focus on ITIL implementation and change management. Recognized for their contributions, they received the 'Health Star Award' for rapid response during a crisis.
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