Oliver Grant

Oliver Grant is an accomplished professional with extensive experience in customer operations and transformation within the telecommunications sector. Currently serving as the Head of Customer Onboarding at Hyperoptic since April 2023, Oliver previously held the position of Senior Manager Customer Operations Transformation at Vodafone Smart Tech, where the focus was on migrating customers and processes to an advanced Consumer IoT operations model. Additional roles include Principal Service Improvement Manager at Vodafone Global Enterprise, and various strategic and managerial positions at Verizon, including Transformation Lead and Lean Six Sigma Consultant. Oliver's career began in customer services management at Verizon Business, complemented by an educational background from Kingston University.