Austin Fernando

Austin Fernando has been working in the customer service industry since 2011. Austin started as a Sales and Marketing Specialist at State Farm, then moved to Allstate as a Sales and Office Manager. In 2014, they became a Dance Instructor at Culture Shock Dance Center, followed by a Manager On Duty at Motel 6 in 2015. In 2018, they worked at Z57, Inc. as a Customer Service Specialist and Inside Sales Account Executive. In 2019, they were a Manager of Customer Success and Customer Success Manager at TORCHx. In 2021, they were promoted to Senior Customer Experience Manager at Rev, and is currently a Senior Customer Success Manager at Hyperproof since 2023.

Austin Fernando attended UC Irvine and studied Psychology. Austin also obtained a Property and Casualty Insurance License from the California Department of Insurance.