Natalie Ward

Natalie Ward is an accomplished Senior Technical Writer at Hyperscience, where leadership in developing the Technical Writing function has been a key focus since May 2020. Previously, as ActionIQ's first Technical Writer, Natalie established essential documentation processes and created educational materials for users. At Yext, Natalie defined the Technical Writing role, developed significant documentation sites, and managed multilingual content. The career began at Borderfree, where extensive efforts were made to enhance usability and localization of documentation. Natalie holds multiple degrees from the University of Pennsylvania, New Jersey Institute of Technology, and Rutgers University, emphasizing Computer Science and Professional & Technical Communication.