Ammar BA has extensive experience in customer service management across various industries, including roles as the Regional Customer Service Manager at ShopBack and Head of Global Customer Service Operations at Secretlab. Currently serving as the Group Customer Service Manager at MoneyHero Group, Ammar focuses on leveraging technology to enhance customer experiences. Ammar's previous tenure at Uber included significant roles in both operations and partner support, where they led initiatives to improve service efficiency and customer satisfaction. With a BSc (Hons) in Computer Science from the University of Malaya, Ammar is skilled in integrating emerging technologies to drive operational improvements.
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