Thomas Koerner

Teir 1 Product Support Specialist at HYPR

Thomas Koerner has a diverse work experience in various technical roles. Thomas started their career at Loyal Business Machines, Inc in 2008 as a PC Technician, where they were responsible for maintaining in-house computers and networking equipment. Thomas also provided on-site computer repairs and networking installations for customers. In 2010, they worked as a PC Technician at Crank Case Studios, where they developed user interfaces for an unreleased voxel-based game using C# programming language.

In 2010, Thomas joined Staples as a PC Technician, where they assisted customers in purchasing new computers and peripherals and provided troubleshooting guidance for software and hardware issues. Thomas also diagnosed and repaired customer computers.

From 2012 to 2016, they worked at Cablevision as a Technical Support Representative, where they guided customers through troubleshooting procedures for technical issues related to internet, phone, and TV services.

In 2016, Thomas joined Intellicheck as a Help Desk - Customer Support - Customer Success representative. Thomas played a key role in delivering instant and accurate identity authentication solutions to clients in various industries such as retail, financial services, law enforcement, and military.

In 2009, they became a Lead Software Engineer at Nevec Networks LLC, where they were responsible for maintaining in-house servers and networking equipment. Thomas also assisted in developing new software and created user interfaces for an unreleased software product using C#.

Currently, they work as a Tier 1 Product Support Specialist at HYPR | The Passwordless Company™, starting from 2023. The information does not include specific details about this role.

Thomas Koerner attended Suffolk County Community College from 2004 to 2008, where they earned an Associate's degree in Information Technology. Thomas also attended the same college from 2004 to 2007 and obtained another Associate's degree in Information Technology.

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