Haowy W

Haowy W is an Operations Manager at Hytech with over 7 years of BPO experience in various industries, including brokerage, fintech, social media, and gaming. Previously, Haowy held leadership roles and managed teams of up to 200 individuals, focusing on customer retention and operational efficiency. They have successfully overseen customer support operations, project management, and risk and underwriting processes while collaborating across departments to achieve shared goals. Haowy earned a Bachelor of Business Administration in Event Management from La Trobe University and a Bachelor's degree in Business Information Systems from RMIT University.