Haroon Hamid has extensive experience in workforce management and operations, currently serving as Site Leader at i2c Inc. since January 2016, where responsibilities include overseeing both WFM and Client Services operations in Pakistan. Previous roles include Sr. Manager and Manager of Workforce Management, where Haroon developed long-term strategies to optimize staffing and resource allocation. Prior to joining i2c Inc., Haroon worked at PTCL in various roles, including Head of Workforce Management and Supervisor Operations. Haroon holds a Master's degree in International Relations from the University of Sargodha, earned between August 2018 and September 2020.
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