Muhammad Umar

Assistant Director - Product Operations at i2c

Muhammad Umar has extensive experience in technical product support and software engineering. Muhammad has worked in various roles, ranging from Assistant Manager to Assistant Director at i2c Inc. Their expertise includes managing teams for 24/7 client support, implementation of new programs, and ensuring adherence to service level agreements. Umar's educational background includes a Bachelor of Science in Computer Science from Newports Institute of Communications and Economics.

Links

Timeline

  • Assistant Director - Product Operations

    January, 2022 - present

  • Senior Manager Technical Product Support Level2

    July, 2017

  • Manager Technical Product Support Level2

    January, 2017

  • Assistant Manager Technical Product Support Level2 Account Manager

    January, 2014

  • Principal Software Engineer Technical Product Support Team Lead

    January, 2010

  • Senior Software Quality Assurance Engineer

    January, 2007

  • Software Quality Engineer

    June, 2006

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