Syed Ali A. is an accomplished Customer Service Manager with over 9 years of experience, currently serving at i2c Inc. since June 2016, where leadership in high-performing support teams and customer experience excellence are key responsibilities. This professional has a strong background in developing service strategies, managing escalations, and enhancing operational efficiency. Prior experience includes a role as a Customer Service Associate at HASHTECH IT SOLUTIONS, where valuable skills were gained in a startup environment. Syed Ali A. holds a Bachelor of Sciences in Computer Sciences from The University of Lahore and a Master in Literature from Government College University, Lahore.
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