Usman Subhani is a seasoned professional with over 24 years of experience in customer service management, project management, and business development. Currently serving as the Sr. Manager of the Contact Center at i2c Inc., Usman is responsible for managing global operations and client satisfaction. Past roles include Director of Operations at Digital Nexus and BPO Manager, where they successfully enhanced customer experience and drove business growth. Usman holds a Bachelor's degree in Economics from the University of the Punjab, Lahore.
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