IB

Ingrid B.

Customer Success Manager - Enterprise

Ingrid B. serves as a Customer Success Manager for key accounts at iAdvize since October 2020, specializing in humanizing digital experiences for brands globally. Prior to this role, Ingrid B. held positions as a Customer Success Manager, focusing on pre-sales and validating product visions, and as a Community Engagement Manager, where data analysis and problem-solving were key responsibilities. At Business to Web from July 2015 to October 2020, Ingrid B. managed social media projects, developed content strategies, and conducted performance analysis for mid-market clients. Earlier experience includes roles at Monoprix as a Bakery Sales Assistant, and internships at Ecoburo, LINKIRL, and RTL2 in communication and web editing. Academic credentials include a Master's degree in Information Communication and a Bachelor's degree from Nantes Université, complemented by technical studies in Corporate Communication.


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