IAG Cargo has the combined strength of British Airways, Iberia, Aer Lingus, Vueling and Level, so we'll get your goods to where they need to be. Book now.

Freight

IAG Cargo

David Shepherd

John Cheetham

Sean O'Gorman

Phil Wood

Mike Robbie

Ceng Mraes Steven Blunden

Jessica Wood

Issaka Ado Garba

Lidia Calle Pobre

David Rose

Msc Andrew Yates

Jennie S.

The Data Analysis and Insights Team at IAG Cargo leverages advanced analytics and data science to optimize operational efficiency and drive strategic decision-making. By analyzing complex data sets, the team supports inventory management, commercial effectiveness, and digital solutions, ensuring timely and accurate delivery of cargo services while enhancing overall business performance. Their insights empower stakeholders to make informed choices that enhance customer satisfaction and operational performance.

Data Analysis and Insights Team

The Customer Service Team at IAG Cargo is dedicated to delivering exceptional support to clients, ensuring smooth communication and service delivery for cargo shipments across regions. This team handles inquiries, reservations, and problem resolution, while collaborating closely with operational teams to enhance customer experience and satisfaction. They play a crucial role in maintaining strong relationships with customers and ensuring timely delivery of goods.

Customer Service Team

This department focuses on managing and nurturing key client relationships to drive business growth and customer satisfaction.

Account Management

The Revenue Management and Pricing team at IAG Cargo is dedicated to optimizing pricing strategies and revenue generation across the company’s extensive global network. This team analyzes market trends, forecasts demand, and employs inventory optimization techniques to enhance profitability while ensuring competitive pricing. Collaborating closely with finance and commercial departments, they inform decision-making and drive initiatives that maximize revenue and improve customer experiences.

Revenue Management and Pricing

This department oversees and manages all aspects of cargo logistics and planning to ensure efficient operations.

Cargo Operations

This department focuses on managing and optimizing commercial strategies and customer relationships across various regions.

IAG Cargo

Org chart

Teams

Data Analysis and Insights Team

Customer Service Team

Account Management

Revenue Management and Pricing

Cargo Operations

Commercial Operations

Offices

IAG Cargo

Org chart

Teams

Data Analysis and Insights Team

Customer Service Team

Account Management

Revenue Management and Pricing

Cargo Operations

Commercial Operations

Offices

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