IAG Cargo has the combined strength of British Airways, Iberia, Aer Lingus, Vueling and Level, so we'll get your goods to where they need to be. Book now.

Freight

IAG Cargo

David Shepherd

David Walker

Jessica Wood

Issaka Ado Garba

Lidia Calle Pobre

Lauren Brenner

David Rose

John Cheetham

Msc Andrew Yates

Jennie S.

The Data Analysis and Insights Team at IAG Cargo leverages advanced analytics and data science to optimize operational efficiency and drive strategic decision-making. By analyzing complex data sets, the team supports inventory management, commercial effectiveness, and digital solutions, ensuring timely and accurate delivery of cargo services while enhancing overall business performance. Their insights empower stakeholders to make informed choices that enhance customer satisfaction and operational performance.

Data Analysis and Insights Team

The Customer Service Team at IAG Cargo is dedicated to delivering exceptional support to clients, ensuring smooth communication and service delivery for cargo shipments across regions. This team handles inquiries, reservations, and problem resolution, while collaborating closely with operational teams to enhance customer experience and satisfaction. They play a crucial role in maintaining strong relationships with customers and ensuring timely delivery of goods.

Customer Service Team

The Revenue Management and Pricing team at IAG Cargo is dedicated to optimizing pricing strategies and revenue generation across the company’s extensive global network. This team analyzes market trends, forecasts demand, and employs inventory optimization techniques to enhance profitability while ensuring competitive pricing. Collaborating closely with finance and commercial departments, they inform decision-making and drive initiatives that maximize revenue and improve customer experiences.

Revenue Management and Pricing

The Leadership Team at IAG Cargo is responsible for setting the strategic direction and operational excellence of the cargo division. Comprising key executives such as the CEO and senior leaders in sales, marketing, and customer service, they focus on driving growth, enhancing customer experience, and ensuring seamless logistics across the IAG network. Their collaborative efforts aim to maximize efficiency and meet the diverse needs of clients globally.

IAG Cargo

Org chart

Teams

Data Analysis and Insights Team

Customer Service Team

Revenue Management and Pricing

Leadership Team

Offices

IAG Cargo

Org chart

Teams

Data Analysis and Insights Team

Customer Service Team

Revenue Management and Pricing

Leadership Team

Offices

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