Jerry Chan is a Network System Engineer at iBasis, with tenure from February 2011 to the present, focusing on handling escalations from the Network Operations Center and analyzing and resolving various issues for customers, partners, and vendors, while determining and documenting root causes. Prior experience includes a role as Engineer/Controller within the International Business and Network Operations Center at M800 Limited from September 2009 to October 2010. Jerry Chan holds a degree from Worcester Polytechnic Institute.
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