Lisa Downs is an Associate Director of Client Services at ibex, where they focus on customer experience and client relationships. Previously, they served as an Account General Manager at Webhelp and progressed through various roles, including Operations Manager, Operations Coordinator, Operations Supervisor, and Quality Assurance Analyst. Lisa holds a postgraduate degree in Project Development and a Licentiate degree in Diplomacy in International Relations and Affairs, both from Universidad Americana.
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