Maria Pedersen

Maria Pedersen is currently the Support Manager for Customer Service at IBG. Maria has over ten years of experience in customer service and management, previously working as a Customer Service Supervisor and Travel Consultant for Albatros Travel. During their time as a supervisor, Maria was responsible for 10 customer service employees and was in charge of staff development interviews and recruitment. As a travel consultant, they assisted clients with completing their travel itineraries and promoting and selling add-on products. Maria is an expert in company policies, tools, and systems.

In their current position as Support Manager, Maria is responsible for coordinating and managing the customer service team. Maria works to ensure that deadlines are met and that all customers are satisfied with their experience. Maria is also responsible for quality assurance of new and existing products. In their free time, they enjoy spending time with their family and friends.

The team that Maria Pedersen works with consists of Chanette Hansen, Anders Karlberg, Jeppe Stauning, Marie Kirstine Poulsen, and Cosmin Lupu.