Adam Poretti is currently an Enterprise Systems Services Representative at IBM, focusing on client support for IBM Logo hardware across Z, Power, Storage, and Tape. Previously, Adam served as an Account Delivery Manager and was instrumental in managing service delivery for major Australian banks, enhancing operational efficiencies and client satisfaction. With a strong foundation in technical support and project management, Adam effectively integrates strategic insights into service delivery, consistently striving for reliability and service excellence. Adam holds an Advanced Certificate in Business Management from Swinburne University of Technology.
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