Agnes Simon is a seasoned professional with extensive experience in management, primarily focusing on mainframe support and sales transaction leadership. They held the position of Mainframe Manager z/OS at IBM, where they led a team of over 40, emphasizing team development and service quality. Previously, Agnes managed customer service and operational roles in various companies including Tesco PLC and Auchan Magyarország Kft., where they drove productivity and client satisfaction initiatives. They possess a Bachelor of Science in History and Geography from ELTE Teacher Training College and a Post Graduate Diploma in Business, Management, Marketing, and Related Support Services from Open University London/Budapest. Agnes is known for their strong business acumen, relationship-building skills, and an entrepreneurial mindset.
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