Alexia W. is an accomplished manager with over 12 years of experience at IBM, where Alexia currently serves as an Emergency Response Manager, overseeing support resources during crises and leading technical teams in problem-solving related to systems development and recovery. Previously, Alexia held roles such as Technical Team Lead for L2 Storage Virtualization Support and Staff Support Engineer for L2 Software Virtualization, providing high-level technical support for IBM's virtualized storage solutions. Alexia also has experience as a Unix Administrator at Koyt Staffing and Chick-fil-A, where responsibilities included database troubleshooting and data management. With a strong technical background complemented by a Master's degree in Computer Science from Kennesaw State University and a Bachelor's degree from the University of the Virgin Islands, Alexia has established expertise in various technical environments and support functions, including the military experience as a Personnel Information Systems Management Specialist.
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