Alvin Ramirez has a diverse background in customer service and support, with experience as a Chat Service Representative at Teleperformance from April 2022 to May 2023, where responsibilities included assisting customers with billing and account issues, managing payments, and processing refunds. Previously, Alvin served as a Customer Service Representative specializing in travel bookings and as a Technical Support Representative addressing technical issues and account inquiries. Currently, Alvin is a Contact Center Representative at IBM since August 2023. Additionally, experience includes a role as a Senior Customer Service Associate at Fully Booked from January 2016 to January 2020, focusing on customer inquiries and book recommendations. Alvin is pursuing a Bachelor of Science in Business Administration with a Major in Marketing Management at Polytechnic University of the Philippines, expected to graduate in 2026, and holds a Bachelor of Science in Entrepreneurship from Quezon City University.
This person is not in the org chart
This person is not in any teams
This person is not in any offices