Amit Modi is the Global Delivery Excellence Manager at IBM, bringing over seven years of experience in the competitive IT service industry. Previously, Amit held various roles in technical support and operations management at companies including vCustomer Services India, IBM India, and Nipuna Services India, where they demonstrated exceptional performance and customer focus. Amit is recognized for their managerial skills, team leadership, and a commitment to customer and employee satisfaction. They possess certifications in ITIL and Cisco, complementing their advanced skills in managing interpersonal relationships and stress management. Amit's long-term goal is to develop and manage a workforce that creates mutually beneficial products for customers.
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