Andy Mclaughlan

Andy Mclaughlan is a ServiceNow Architect and Solutions Leader at IBM, bringing extensive experience in ServiceNow development, administration, and architecture. Previously, Andy has held various roles at organizations such as Dell, CGI, and Barclays, focusing on transforming processes into ServiceNow applications and providing technical support across multiple platforms. With a strong background in ITSM, ITAM, and various ServiceNow modules, Andy consistently contributes to enhancing user experience and training colleagues. They are known for their motivational leadership and excellent interpersonal skills, making them a valuable asset to any project team.