Anthony Ferguson is a Release & Development Manager at IBM specializing in IBM Security Verify Access. With over twelve years of experience in the Information Technology industry, they have held various roles throughout the software development life cycle, including project management, development, testing, and customer support. From 2014 to 2017, they served as Level 3 Support Manager for IBM's Security Access Manager product range, honing their skills in customer engagement. Anthony holds a Bachelor's degree in Information Technology from Central Queensland University and an Associate Diploma of Business from TAFE. They aspire to advance into management within customer support to further influence customer service strategies.
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