Balakrishna Chappidi is a Salesforce Technical Architect at IBM, where they are engaged in transforming customer relationship management. Previously, they served as a Technical Architect for Salesforce CRM at Solar Turbines and held roles at Thermo Fisher Scientific and Accenture as a Salesforce Architect/Developer and Tech Architecture Delivery Specialist, respectively. Before their career in Salesforce technology, Balakrishna worked at Infor Global Solutions, contributing to various projects on the Epiphany CRM platform, and at Tech Mahindra as a Senior Technical Associate focused on IT transformation solutions. Balakrishna holds a Master's degree in Computer Science from the University College of Engineering, Osmania University.
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