Brian Ferris has extensive experience in operations and management, spanning over two decades in the technology sector. Beginning at West Corporation, Brian held multiple roles including Sr. Operations Manager and Interim Director Site Operations from 2000 to 2007. Following this, Brian served as Sr. Manager of Reporting & Quality at SoftLayer, an IBM Company, from 2007 to 2014. Since August 2007, Brian has been with IBM, contributing as an Analytics Leader for IBM Cloud Client Experience and as Program Director for IBM Cloud Client Service Delivery focused on Data Science, Advanced Analytics, and AI. Brian also worked as Sr. Manager of QA & Reporting at The Planet between 2007 and 2010.
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