Brooke H.

Customer Service Delivery Strategic Project Manager

Brooke H. is a strategic project manager specializing in operational excellence and agile methodologies, currently leading high-impact initiatives at IBM. With a background in Computer Science and a minor in Mathematics from Siena College, Brooke has honed skills in stakeholder management, customer experience, and service delivery. Past experiences include roles at the New York State Department of Health and as an intern at WVCR, where Brooke developed communication and technical skills. Dedicated to continuous growth, Brooke emphasizes structured project execution and high-performance team dynamics to drive measurable business outcomes.

Location

Dallas, United States

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