Carlos Tomas is a dedicated Customer Success Management leader and offerings specialist with over a decade of experience in technical sales management. Currently serving as a Senior Leader for IBM Cloud Platform in the EU, they lead a team of Customer Success Managers to enhance business outcomes for clients across various industries. Previously, Carlos held key roles at IBM, including Offering Guild Leader and Account Manager, where they developed strategic cloud offerings and managed substantial recurring revenue. They hold an MBA in Project Management and are pursuing a Master of Engineering in Electrical and Computer Engineering, alongside certifications in MatLab and Labview.
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