Catia Novais is a seasoned leader with over 20 years of experience at IBM, where they currently serve as the Global Business Controls Program Manager for Services. Previously, they held roles including Americas Talent Leader and Consulting Squad Leader, focusing on governance, compliance, and risk management within the Quote-to-Cash operations. Catia has extensive experience in process optimization, team development, and participated in various strategic initiatives and audits throughout their tenure. They are currently pursuing a degree in Trends Innovation at INOVA Business School.
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