Charles Kwan is an experienced IT executive specializing in project and program management as well as client management. At IBM, they held multiple senior roles, including Executive of Client Management & Excellence and Executive of GTS Transformation for the Greater China Group, where they focused on optimizing operations and enhancing customer satisfaction. Previously, Charles was involved in managing delivery operations and cost efficiency across various teams and regions in the Asia Pacific. They earned a Bachelor of Science with First Class Honours and a Master of Science with Distinction in Electrical and Electronics Engineering from The University of Hong Kong.
This person is not in the org chart
This person is not in any teams
This person is not in any offices