Daniel Cardona is a Site Reliability Manager at IBM with over 10 years of experience in enterprise-level support operations in hybrid and cloud environments. They have led global teams to support mission-critical solutions, ensuring SLA compliance and customer success. Previously, Daniel held various roles including DevOps Operations Lead and SIEM Administrator at IBM, and Technical Support Engineer at CR-Hosting S.A. They earned a Bachelor's degree in Telematics Engineering from Universidad Latina de Costa Rica. Known for their strong technical background in SIEM, Linux, and Networking, Daniel is passionate about customer experience and mentoring talent.
This person is not in the org chart
This person is not in any teams
This person is not in any offices