Daniel Morera is a Q-Radar Support Specialist at IBM since June 2019, with prior experience as a TelePresence Engineer at Cisco and a Linux - Splunk Admin Tier 2 App & Add-on Specialist at Sykes Enterprises, Incorporated from February to June 2019. Daniel also worked as a Technical Support Specialist at SYKES Costa Rica from 2015 to 2019, focusing on solving network issues and documenting solutions. Daniel holds a CCNA v5 certification in Information Technology from Sykes Technical Academy and a Bachelor's degree in Systems Engineering from Universidad Latinoamericana de Ciencia y Tecnología.
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