Donna Galliani has extensive experience in project management service delivery, supporting teams and individuals in organizing tasks and communication in remote work environments. Having worked as a Voice Engineer and Command Center Manager in technology companies, they developed significant expertise in managing client relations, contracts, and operational processes. Currently, Donna serves as a Senior Technical Project Manager at IBM and as a Project Manager at SevOne while pursuing a Bachelor's degree in Liberal Arts and Sciences with a minor in History at Wilmington University. They are dedicated to providing structure and clarity in every role, ensuring teams can focus on their objectives.