Donna Phillips is a results-driven professional currently serving as the TSS UKI Technical Delivery Leader at IBM since 2019. With a strong background in IT service management, they previously held various roles at IBM, including UKI TSS Software Support Manager and TSS Customer Loyalty Manager, where they focused on improving customer satisfaction and loyalty. Donna's education in Business Studies from Basingstoke Technical College, combined with exceptional communication skills and commercial awareness, enables them to identify problems and implement effective process improvements.
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