Douglas Good is a Program Director for Enterprise Content Management, EMEA & AP Client Support at IBM. They have held various roles in support engineering, starting as a Senior Support Engineer at 2e2 from 1992 to 1997, then serving as an Associate Support Engineer at FileNet in 1997 before progressing through several technical roles there. In 2016, Douglas worked as a Senior Manager for ECM Client Support EMEA at IBM before advancing to their current position. They are certified as a Support Manager by SCP Service Strategies.
This person is not in the org chart
This person is not in any teams
This person is not in any offices