Erick Dufner is a Manager of Program Management at IBM, bringing extensive experience in digital program and product management. Previously, they served as a Senior Manager of Technical Program Management at General Motors, where they led strategies for digital customer experiences and managed cross-functional teams across multiple global projects. With a background that includes roles at Kforce and CLEAResult, Erick has demonstrated a strong ability to deliver innovative solutions and enhance customer engagement. They are currently pursuing a Bachelor of Science in Speech Communications at Southern Illinois University, Carbondale.
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