Errol Britto is a Senior Technical Consultant focused on Customer Service Transformation at IBM Canada. They began their career as a Software Tester intern at IBM, where they executed over 120 test cases and authored documentation on testing strategies. Errol has since gained experience in software development and accessibility tools, working with various programming languages and platforms, and contributed to teams at BlackBerry and Proofpoint. They hold a Bachelor of Engineering in Computer Engineering from Ryerson University, complementing a strong foundation in technical skills.
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