Fausto Palma holds a Bachelor's Degree in Computer Science from ITESO and a Master's Degree in Information Technology Management from ITESM. With a 20-year career at IBM, they have held various roles in Information Systems, Supply Chain Strategy, Customer Service, Logistics, and Supply Chain, including being the first Consultant in Supply Chain Management in Latin America. Fausto has been recognized for leading key projects that enhance customer satisfaction and productivity. Currently, they serve as the IT Director of the Supply Chain and Technology Systems Engineering Applications Portfolio at IBM, managing a global team of over 550 software developers and IT specialists.
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