Gabriel Loiola has extensive experience in IT and infrastructure support, starting as an Estagiário Docente at IOS - Instituto da Oportunidade Social in 2014, where responsibilities included teaching Microsoft Office and handling administrative tasks. From 2015 to 2018, Gabriel held various support roles at Locaweb, advancing to support Level II, focusing on middleware, server administration, and incident management. Gabriel also served as Analista de Infraestrutura Middleware Senior at FIS and as Analista Middleware Pleno at TIVIT, specializing in virtualization and middleware tools. Currently, Gabriel works as a Specialist Site Reliability Engineer and IT Lead at IBM, following an Associate Director role at Kyndryl, ensuring reliable infrastructure in 24x7 environments. Academic qualifications include a Bachelor of Technology in Systems Analysis and Development from Faculdade Impacta Tecnologia, as well as various certifications in technology and business management.
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