Geno Ivanov

Geno Ivanov is currently an IBM Z Hardware RTS at IBM, where they monitor enterprise systems and ensure high customer satisfaction by managing issues effectively. With a background in technical support and mainframe operations, Geno has held positions at various companies including Tek Experts, DXC Technology, and MaxTelecom, where they developed strong troubleshooting and customer service skills. Earlier in their career, Geno worked as a Computer Technician and Sales Consultant, demonstrating a solid foundation in both hardware and software support. They graduated from "Neofit Rilski" High-School with a focus on Business/Managerial Economics.