Gilbert Guzmán

Gilbert Guzmán is a Security Services Manager at IBM, leveraging extensive experience in operational management and client relations. They previously served in various roles, including Administrator at Pio Pio Fast Food and Project Administrator at Structo, where they honed skills in team leadership and process improvement. Gilbert holds an MBA and a Bachelor's degree in Business Administration, both from the Latin-American University of Science and Technology, and has completed additional courses in Project Management and Six Sigma. They played a vital role in IBM's Agile transformation, serving as an Agile Champion and Design Thinking Coach.