Ishwar Sharma

Ishwar Sharma is a Senior Quality Manager at Kyndryl, specializing in Delivery Excellence, Quality, and Automation. With over 15 years of experience in quality management, they have successfully implemented Six Sigma and Lean concepts to enhance the end-user experience in IT infrastructure. Ishwar's prior roles include Quality Manager at IBM and Quality Assurance Analyst at HP, where they focused on process improvements and compliance with service level agreements. They hold a B.Sc. in Physics, Chemistry, and Mathematics and are ITIL V3 certified, as well as a Six Sigma Green Belt.