Ivan Marinovic has extensive experience in customer support and management within the technology sector. Ivan served as a Customer Support Engineer at Instana from August 2020 to January 2022, providing L1 support for an APM solution and managing issues across various technologies, including Docker and AWS. Currently, Ivan is the Participant Service Manager at HIGHLANDER Adventure since September 2024. Prior roles include Customer Support Specialist and Job Site Sales Coordinator at Poslovi Infostud, where Ivan focused on user communication, UX/UI improvements, and sales strategy development. Additionally, Ivan has been a Customer Support Engineer at IBM since January 2022, addressing end-user issues within the software engineering domain. Ivan holds a Bachelor’s Degree in Business Information Systems from the Faculty of Economics, Subotica, and a Certificate in Business Administration from Portland State University.
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