James O'Connor has extensive experience at IBM, currently serving as a Software Operations Manager since June 2017. Previously, James held various roles at IBM from December 2000 to December 2010, including Team Lead for Server Manufacturing and Business Analyst, where responsibilities included managing business requirements for software acquisitions globally. James also worked as a Customer Fulfillment Representative in the Distribution Channel from July 2010 to August 2014, focusing on validating and processing orders through the SAP ERP system for value-added software distributors.
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