Jeff Long is an accomplished professional with decades of experience in Information Systems and Information Technology, including over a decade with IBM TRIRIGA IWMS Enterprise Software. Currently, Jeff serves as the Worldwide Subject Matter Expert for IBM TRIRIGA support, specializing in troubleshooting and escalation management. Jeff's extensive background encompasses various roles, including Sr. Business Systems Analyst at HSBC Card Services and Software Engineer at the Tennessee Valley Authority. Their expertise spans numerous technologies and industries, enhancing customer experiences and operational efficiencies.
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