Jing Cai is a Service Delivery Manager at IBM, where they oversee business-as-usual services delivered to various customers. With a strong background in IT service management and project management, Jing has previously held roles at All Angles Music as a Programmer, the Yangtze River Water Conservancy Committee as a Network Engineer, and HP Enterprise Services, where they served as a SW Consultant and Program Manager. Jing holds two Master's degrees in Software Engineering from Dublin City University and Wuhan University, as well as a Bachelor's degree in Computer Science from Wuhan University.
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