Jo Chen

Jo Chen is a senior strategy consultant currently advancing their expertise at IBM, focusing on AI solution development and enterprise-wide strategies. Previously, Jo served as a management trainee at L'Oréal, where they implemented data-driven CRM growth strategies and optimized product management processes. Jo's leadership roles include being the chief director for TEDxNationalTaiwanUniversity, where they significantly increased member engagement and organized impactful events. Their career also encompasses valuable experience at Shopee, where they pioneered a loyalty program and drove substantial sales growth through innovative marketing initiatives. Jo holds a bachelor's degree in Marketing and Communication from National Taiwan University and is an exchange student at Universiteit Utrecht.