Johar Baez is a Global Program Manager in Talent Acquisition and Employee Services and Inclusion at IBM, where they currently oversee HR management for North America and Latin America. With over 15 years of experience leading diverse teams across industries such as technology and customer service, Johar has a proven track record in optimizing business processes and enhancing operational efficiency. They have held various managerial positions, including roles at TTEC, Amazon, and SWAROVSKI, and are a Design Thinking Professional and Scrum Master committed to fostering a culture of diversity, equity, and inclusion. Johar holds a Bachelor's degree in Hospitality Administration and is pursuing an MBA in Human Resources Management.
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