Joseph Mak is an experienced design professional with a diverse background in academia and industry. Currently serving as an Associate Faculty at Singapore University of Social Sciences, Joseph teaches the DES552 Service Design module and reviews industry programs related to experience and service design. Additionally, Joseph is involved with Nanyang Technological University's Talent Scholarship panel and curriculum review for the School of Art, Design and Media. Joseph's corporate experience includes roles at IBM as Design Lead, focusing on strategic and technological integration, and as Design Director, contributing to design leadership in ASEAN. Previous positions include senior roles at Fjord, Landor, and customer operations at Microsoft. Joseph holds a BFA (Honours) in Visual Communication from Nanyang Technological University and a UX Design certification from General Assembly.
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