Joshua Fox is a Senior Manager in Technical Account Management at IBM, where they focus on client representation, performance enhancement, and resource allocation optimization. Prior to this, they served as a Technical Account Manager at SoftLayer, contributing expertise in data center administration and solution architecture from 2013 to 2016. Their earlier experience includes a managerial role at Walgreens, where they led a team to notable sales increases and operational improvements from 2003 to 2010. Joshua holds a diverse skill set in technical support, project management, and customer relationship building, solidifying their leadership in enterprise cloud services.
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